Description
Return / Exchange Policy
- Items may be returned or exchanged within 7 days of delivery strictly using trackable shipping service.
- To be eligible, items must be:
- Unworn, unwashed, and unused
- In original packaging with all tags attached
- Free of odors, stains, or damage
- Items that show signs of wear, washing, or alteration cannot be accepted.
- Contact us at by email or in the Instagram @VIART.Canada with your order number and reason for return or exchange.
- In case of the return requested, the shipping expenses and customs duties are non-refundable.
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
- For exchanges across Canada, we cover the cost of sending the replacement back to you (one-time exchange).







